FAQ

What makes Mur Wine natural?

All our wines are minimal intervention winemaking (unfined, unfiltered), minimal use of sulfites (Fizei and Velha) or without them at all (Cano), and organic or sustainable vineyard practices. However, the specific criteria for what constitutes a "natural" wine can vary.

What if I'm not satisfied with my purchase?

We have a satisfaction guarantee. If you're not happy with your wine for any reason, please contact us for assistance with returns or exchanges.

Do they have special prices for distributors?

Yes-yes-yes! Moreover, we have a bunch of benefits for our partners: marketing supperts, free delivery, bonus programs and more. Check out our “wholesale” page and let's stay in touch!

How is shipping handled?

We ensure careful handling and packaging to protect the wines during shipping. Shipping costs and delivery times vary depending on your location and order size. More information about delivery and options  you can find during your ordering process.

Do you ship internationally?

Yes, we do. All shipping options you will find during the ordering process.

Can I get advice on wine selection or food pairing?

Absolutely! Our team is here to help. Feel free to reach out to us via email or phone for personalized recommendations or assistance with pairing wine with meals. Our sommelier can also help you with review of

Are the wines environmentally friendly or sustainable?

We prioritize wines produced using sustainable practices whenever possible. Look for labels or descriptions indicating organic, biodynamic, or sustainable farming methods.